Policy - Hotshots Coaching

Terms & Conditions, Privacy Policy (GDPR) & Cookie Policy

1. Terms & Conditions

1.1 Introduction

Welcome to Hotshots Coaching. By accessing or using our website (“Site”), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our Site.

1.2 Services

Hotshots Coaching provides coaching programmes, training sessions, and related content. We may update, modify, or discontinue any part of our services at any time without prior notice.

1.3 Use of the Site

You must use our Site lawfully and respectfully.
You must not engage in unauthorised data collection, hacking, or disruptive behaviour.
Any information you submit must be accurate, lawful, and not infringe any third-party rights.

1.4 Intellectual Property

All content, design, and materials on this Site are owned by Hotshots Coaching or licensed to us. You may view and print materials for personal use only. You must not copy, distribute, modify, or republish any content without our written permission.

1.5 Limitation of Liability

Our content and coaching services offer guidance but do not guarantee specific results. To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential losses arising from your use of the Site or services. This does not include liability for death or personal injury caused by our negligence or any other liability that cannot legally be excluded.

1.6 Refunds & Cancellations

Refund and cancellation terms for coaching programmes or sessions will be clearly stated at the point of purchase. Unless specified otherwise, missed sessions or late cancellations (less than 24 hours) may not be refundable.

1.7 Changes to These Terms

We may revise these Terms & Conditions at any time. Continued use of the Site indicates acceptance of any updates.

1.8 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.

2. Privacy Policy (GDPR)

2.1 Introduction

Hotshots Coaching (“we”, “us”, “our”) is committed to protecting your personal data and complying with UK GDPR requirements. This policy explains what data we collect, how we use it, and your rights.

2.2 Data We Collect

We may collect:

Contact details (name, email, phone number)
Information you provide when enquiring or signing up for coaching
Payment information
Website usage data (analytics)
Any additional information you voluntarily provide

2.3 How We Use Your Data

Your data may be used for:

Delivering coaching services
Responding to enquiries
Processing payments
Sending updates or marketing communications (only if you opt-in)
Improving our website and services

2.4 Legal Basis for Processing

We process your data under:

Contract (to deliver agreed services)
Consent (for marketing or optional data)
Legitimate interests (to improve services and ensure site functionality)

2.5 Data Retention

We only keep your personal data for as long as necessary for the purpose it was collected, or as required by law.

2.6 Your Rights

Under UK GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Receive your data in a transferable format
Withdraw consent at any time

To exercise your rights, contact us using the details at the bottom of this page.

2.7 Data Security

We take reasonable technical and organisational measures to safeguard your personal data from loss, misuse, and unauthorised access.

2.8 Sharing of Data

We do not sell your personal data. We may share it with trusted third-party service providers (e.g., payment processors, email systems) where necessary to deliver services.

2.9 International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place.

2.10 Updates to This Policy

We may update this Privacy Policy when needed. Updates will be posted on this page.

3. Cookie Policy

3.1 What Cookies Are

Cookies are small text files stored on your device to help the Site function, enhance user experience, and provide analytics.

3.2 How We Use Cookies

We may use cookies for:

Essential website functions
Analytics to understand user behaviour
Remembering preferences
Optional marketing (only with consent)

3.3 Types of Cookies Used

Strictly Necessary Cookies: Required for site functionality
Analytics Cookies: Help us understand site usage
Functionality Cookies: Remember preferences
Marketing Cookies: Only used with explicit user consent

3.4 Consent

On your first visit, you will be asked to accept or decline non-essential cookies. Essential cookies cannot be disabled as they are required for the Site to function.